The surface is still loading
The still image is available before you enable rotation. Rotation downloads only on request; after an eight-second request timeout, the poster remains visible and a retry control appears. The beginner lesson uses stills and text, so it does not depend on rotation or video.
The study is still loading
Give the media a moment to prepare, particularly on a slower connection. The ready state will tell you when playback is available. If the interface reports that a view is unavailable, try a different available view or reload the page once.
The current website is not an offline app. A successful page load does not guarantee every media file has finished downloading. If a problem persists, note the page and the exact message rather than repeatedly restarting the study.
I cannot hear narration
Check the website's Voice setting and your device volume. Browsers may restrict sound until you interact. Use the explicit audio retry when it appears; captions remain available while narration is unavailable or switched off.
Voice on is a preference, not confirmation that audible output has started. This distinction helps identify a sound problem without making playback status misleading.
I cannot find an app feature
The app screen illustrations in Movement Studio use sample content. Separately, the working Daily Flow lesson provides one guided cycle and saves real local records in Practice Journal. Neither creates an account or syncs across devices. There is also no active checkout or subscription to manage on this website.
The app availability page lists the current capabilities. Questions covers pricing, availability and camera use.
I want to report a website issue
For website feedback, visit Digital Eight Studio and use the contact option provided there. Include the page URL, your browser, approximate screen size and the action that led to the problem. A screenshot can help if it contains no private information.
Do not send facial photographs, medical records, passwords or payment details. This is website feedback, not clinical support. Visit Digital Eight Studio.
Need a more accessible route?
Read Accessibility for keyboard navigation, reduced motion and playback options. The site directory provides a searchable route to every page.
